WE OFFER A LIFETIME WARRANTY ON ALL OF OUR JEWELRY ITEMS. IF IT BREAKS IN ANYWAY, SHAPE OF FORM, WE WILL REPLACE IT. NO QUESTIONS ASKED!!

 

JUST SEND YOUR ITEM BACK TO US AND WILL WILL SEND YOU A REPLACEMENT FREE OF CHARGE. ALL YOU WILL HAVE TO PAY IS THE SHIPPING FEE. WE WILL SEND YOU A PAYPAL INVOICE FOR THE SHIPPING COST. 

 

WE DO NOT COVER LOST ITEMS, AS THE OLD ITEM MUST BE SHIPPED BACK TO US INORDER TO RECIEVE A REPLACEMENT. 

 

IF THE ITEM YOU ORDER IS NO LONGER INSTOCK WE WILL OFFER YOU A TRADE OFF FOR AN ITEM THAT COST EQUAL OR LESSER VALUE OF WHAT YOU PAID. IF THIS IS THE CASE A FEE WILL BE CHARGED TO YOU ALONG WITH THE SHIPPING COST. ANY ITEM THAT IS TRADED OFF WILL HAVE A FEE. FEES VARY FROM ITEM TO ITEM. WE WILL LET YOU KNOW THE EXACT FEE BEFORE AGREEMENT IS MADE. 

 

IF YOU WOULD LIKE TO FILE A WARRANTY CLAIM SEND US AN EMAIL AT: haunteddollys@yahoo.com  

 

THANK YOU FOR CHOOSING HAUNTED DOLLY'S...